WifLyte
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Terms of Service

1. Introduction

Welcome to WifLyte. These Terms of Service ("Terms") govern your access to and use of WifLyte's website, products, and services. Please read these Terms carefully before using our services.

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, you may not access our services.

These Terms apply to all users and others who access or use our services. If you are using our services on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time without prior notice.

Your continued use of our services following any changes to these Terms constitutes your acceptance of those changes. If you do not agree to any part of these Terms, you must immediately discontinue your use of our services.

3. Eligibility

To use our services, you must be at least 18 years old and capable of forming a binding contract. If you are accessing our services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction.

4. Account Registration

To access certain features of our services, you may need to create an account. When registering for an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, false, or misleading.

5. Services Description

WiFlyte provides high-speed internet and WiFi solutions. Our services include:

  • High-speed internet connectivity
  • WiFi equipment and installation
  • Network management and monitoring
  • Technical support and maintenance

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our services.

6. Payment Terms

By subscribing to our services, you agree to pay all fees and charges associated with your account. Payment terms include:

  • All fees are payable in advance of service delivery
  • Recurring charges will be billed automatically
  • Late payments may result in service suspension
  • All fees are non-refundable unless otherwise specified

We reserve the right to change our fees and billing methods at any time. Any changes will be communicated to you in advance through your registered email address.

7. User Restrictions

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful or malicious code
  • Engage in unauthorized network monitoring
  • Share your account credentials with others
  • Use the service for illegal activities

Violation of these restrictions may result in immediate termination of your service and potential legal action.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Violation of applicable laws
  • Non-payment of fees
  • Fraudulent or illegal activities

Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Our services are provided "as is" without any warranties
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the services
  • We do not guarantee uninterrupted or error-free service

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so some of the above limitations may not apply to you.

2. Information Collection

We collect several types of information for various purposes to provide and improve our Service to you. The types of information we may collect include:

2.1 Personal Information

When you create an account, place an order, subscribe to our newsletter, or contact our customer service, we may collect the following personal information:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (credit card details, PayPal information)
  • Account credentials (username and password)
  • Purchase history and product preferences

2.2 Usage Data

We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity but may include:

  • Device and browser information (IP address, browser type, operating system)
  • Usage patterns (pages visited, time spent on pages, click-through paths)
  • Referring websites or sources
  • Location information (country, city)

2.3 Information from Third Parties

We may receive information about you from third-party sources such as business partners, marketing agencies, and analytics providers. This helps us understand user behavior and preferences to improve our services and marketing efforts.

3. Use of Information

We use the information we collect for various business purposes, including:

3.1 Providing and Improving Our Services

  • Processing and fulfilling orders, payments, and returns
  • Creating and managing customer accounts
  • Providing customer support and responding to inquiries
  • Improving our website functionality and user experience
  • Developing new products and services

3.2 Marketing and Communication

  • Sending promotional emails about new products, special offers, or other information
  • Delivering targeted advertisements based on your interests and browsing behavior
  • Conducting market research and analyzing customer preferences
  • Measuring the effectiveness of our marketing campaigns

3.3 Legal and Security Purposes

  • Protecting against fraudulent, unauthorized, or illegal activity
  • Enforcing our terms and conditions and other legal rights
  • Complying with applicable laws, regulations, and legal processes
  • Addressing potential violations of our policies

5. Data Sharing Practices

We may share your personal information with third parties in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as:

  • Payment processors and financial institutions
  • Shipping and fulfillment companies
  • Customer support services
  • Marketing and advertising partners
  • Analytics providers and data storage services

These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your data.

5.2 Business Transfers

If WifLyte is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms of Service, protect our rights, privacy, safety, or property, and to investigate, prevent, or take action regarding illegal activities.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. Our security measures include:

  • Encryption of sensitive data using industry-standard SSL/TLS protocols
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures for our systems
  • Employee training on data protection and security practices
  • Physical security measures for our facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting our Privacy Officer using the contact information provided below.

7. User Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete information about you.
  • Right to Erasure: In certain circumstances, you can request that we delete your personal information.
  • Right to Restrict Processing: You can ask us to temporarily or permanently stop processing your personal information.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law.

7.1 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information about your California privacy rights, please visit our California Privacy Rights page or contact us.

7.2 European Economic Area (EEA) Rights

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR). In addition to the rights listed above, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

8. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Updating the "Last Updated" date at the top of this Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

Privacy Officer

Email: hello@wiflyte.com

Phone: +1 (855) 743-9283

Mailing Address:
WifLyte Privacy Department
8721 Technology Drive, Suite 300
Austin, TX 78759
United States

We are committed to working with you to resolve any complaints about our collection or use of your personal information. If you have a complaint, please contact us first, and we will respond promptly.