WifLyte
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Privacy Policy

1. Introduction

Welcome to WifLyte's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our services.

At WifLyte, we are committed to protecting your privacy and ensuring the security of your personal information. We understand the importance of maintaining the confidentiality of the information you share with us and are dedicated to being transparent about our data practices.

This Privacy Policy applies to all information collected through our website (wiflyte.com), products, services, sales, marketing, or events (collectively, our "Services").

2. Information Collection

We collect several types of information for various purposes to provide and improve our Service to you. The types of information we may collect include:

2.1 Personal Information

When you create an account, place an order, subscribe to our newsletter, or contact our customer service, we may collect the following personal information:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (credit card details, PayPal information)
  • Account credentials (username and password)
  • Purchase history and product preferences

2.2 Usage Data

We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity but may include:

  • Device and browser information (IP address, browser type, operating system)
  • Usage patterns (pages visited, time spent on pages, click-through paths)
  • Referring websites or sources
  • Location information (country, city)

2.3 Information from Third Parties

We may receive information about you from third-party sources such as business partners, marketing agencies, and analytics providers. This helps us understand user behavior and preferences to improve our services and marketing efforts.

3. Use of Information

We use the information we collect for various business purposes, including:

3.1 Providing and Improving Our Services

  • Processing and fulfilling orders, payments, and returns
  • Creating and managing customer accounts
  • Providing customer support and responding to inquiries
  • Improving our website functionality and user experience
  • Developing new products and services

3.2 Marketing and Communication

  • Sending promotional emails about new products, special offers, or other information
  • Delivering targeted advertisements based on your interests and browsing behavior
  • Conducting market research and analyzing customer preferences
  • Measuring the effectiveness of our marketing campaigns

3.3 Legal and Security Purposes

  • Protecting against fraudulent, unauthorized, or illegal activity
  • Enforcing our terms and conditions and other legal rights
  • Complying with applicable laws, regulations, and legal processes
  • Addressing potential violations of our policies

5. Data Sharing Practices

We may share your personal information with third parties in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as:

  • Payment processors and financial institutions
  • Shipping and fulfillment companies
  • Customer support services
  • Marketing and advertising partners
  • Analytics providers and data storage services

These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your data.

5.2 Business Transfers

If WifLyte is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms of Service, protect our rights, privacy, safety, or property, and to investigate, prevent, or take action regarding illegal activities.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. Our security measures include:

  • Encryption of sensitive data using industry-standard SSL/TLS protocols
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures for our systems
  • Employee training on data protection and security practices
  • Physical security measures for our facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting our Privacy Officer using the contact information provided below.

7. User Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct inaccurate or incomplete information about you.
  • Right to Erasure: In certain circumstances, you can request that we delete your personal information.
  • Right to Restrict Processing: You can ask us to temporarily or permanently stop processing your personal information.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your personal information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within the timeframe required by applicable law.

7.1 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information about your California privacy rights, please visit our California Privacy Rights page or contact us.

7.2 European Economic Area (EEA) Rights

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR). In addition to the rights listed above, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

8. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Updating the "Last Updated" date at the top of this Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at:

Privacy Officer

Email: hello@wiflyte.com

Phone: +1 (855) 743-9283

Mailing Address:
WifLyte Privacy Department
8721 Technology Drive, Suite 300
Austin, TX 78759
United States

We are committed to working with you to resolve any complaints about our collection or use of your personal information. If you have a complaint, please contact us first, and we will respond promptly.